AvimoraCustomer Support
Help without asking them to start again.
Your team gets the conversation, customer details and relevant knowledge together. They can spend their time helping, not piecing the request together.
“My Weekender arrived damaged. Can you help?”
The conversation stays together.
Handle website, email and Telegram conversations in the same workspace. Assign a person, add a private note and reply with the customer’s history in view.
- Website, email, Telegram
- Connect the channels your customers use. WhatsApp, Instagram and Messenger are not currently available.
- A person in control
- Your team reviews sensitive requests and decides the next action. Internal notes stay private.
- Optional AI assistance
- Summaries and editable reply suggestions are in early access. Your team can also work without AI.
Customer Support plans
Works independently of AI Website.
Loading regional pricing…Includes 1 admin and 1 active agent. Each additional active agent is …/month. Taxes and applicable third-party charges are extra.
Before your team starts.
Do I also need AI Website?
No. Customer Support is an independent subscription. If you use both, website conversations that need a human can continue in this workspace.
What counts as a handled ticket?
A customer conversation entering the human support workflow. Spam, internal notes, system events and merged duplicates do not count. There is no separate public charge for each internal AI operation.