Before they buy
Explain sizes, materials and the details that make a product the right choice.
Retail & E-commerceFrom just looking
From just looking
to feeling looked after.
Help shoppers choose the right product and get support after delivery. Give every question the attention it deserves.
Avimora Your website
Will the Weekender fit a 15-inch laptop?
Yes. The Weekender fits laptops up to 15.6 inches, with space for a few days away.
Product guide A little clarity. A better next step.
Ask a question…
Illustrative conversationThoughtful answers for retail & e-commerce. Your knowledge. Your voice. Your team.
Be helpful on both
sides of checkout.
After it arrives
Help customers understand policies and share the details your team needs.
When they come back
Keep conversations useful, personal and grounded in your business.
+Retail & E-commerce creativeVisual coming soon+
Made for your customer momentsMake the answer
Make the answer
feel like you.
Connect the information that makes your business yours. Give people clear guidance, and give your team the context to make the next step personal.
Explore AI WebsiteStart with your business.
Make it your own.
Knowledge sourcesConnected
your-business.comWebsite pages✓
Product guide.pdfProducts and specifications✓
Support policiesApproved answers and next steps✓
A foundation for helpful answers
Connect your website, PDFs and business information. Start with what customers need to know.
Your agent’s instructions
Helpful. Clear. Yours.
Answer from our approved sources. Keep your tone friendly and direct. If you aren’t sure, say so and offer to involve the team.
Your voice, in every answerSet the tone and expectations for customer conversations. Keep your knowledge useful and current.
Your inboxExample workspace
StatusCustomerConversation
Conversation context
Click a conversation to see the contextDamaged delivery
The customer shared order #1042 and a photo. A teammate reviews the request and confirms the next step.
Ready for your teamGive your team a shared place to assign, discuss and continue customer conversations.
Conversation topicsSample data
128customer conversations
MondaySunday
Product questions54
Orders & delivery42
Account help32
Review the conversations your team handles and spot where your information can improve.
Enterprise-grade security
Your business information, your customer conversations and the people who handle them deserve care.
Business boundaries
Keep customer information within the right organization.
Approved knowledge
Ground answers in the information your business provides.
Human judgment
Bring a person in for approvals and sensitive requests.
A few things you might be wondering.
Can Avimora use our own business information?
Yes. Your website, product details, guides and approved policies are the foundation for the answers Avimora provides.
What happens when someone needs our team?
A person can continue the conversation in the shared workspace with the context they need. Your team handles approvals and exceptions.
Which channels can we use?
AI Website provides website answers. Customer Support brings website, email and Telegram conversations into one workspace. WhatsApp is coming soon.
The world’s best customer experiences run on Avimora
Build AI agents that deliver exceptional support at scale — across chat, email, and voice.