Understand the options
Answer product questions using your specifications, guides and website information.
Sales & product guidanceA good question.
A good question.
The start of something.
Help website visitors understand your products and services. Answer the details that matter and connect promising conversations with your team.
Knowledge sourcesConnected
your-business.comWebsite pages✓
Product guide.pdfProducts and specifications✓
Support policiesApproved answers and next steps✓
A foundation for helpful answers
Avimora Your website
Which bag fits a 15-inch laptop?
The Weekender is a great fit. It holds laptops up to 15.6 inches, with room for a few days away.
Product guide A little clarity. A better next step.
Ask a question…
Illustrative conversation AI assistanceEarly access
Bring me up to speed on this conversation.
Conversation summary
The customer received a damaged bag. They shared an order number and a photo, and are asking about a replacement.
Suggested reply
Illustrative draft. Your team reviews and sends.Hi Ananya, I have the details. I’ll review this with our team and confirm the next step here.
Make the next step
feel like the right one.
Help customers compare
Explain the differences that matter to their needs.
Bring your team in
Capture useful context when a visitor needs a person to help with the next step.
Start with your business.
Make it your own.
Knowledge sourcesConnected
your-business.comWebsite pages✓
Product guide.pdfProducts and specifications✓
Support policiesApproved answers and next steps✓
A foundation for helpful answers
Connect your website, PDFs and business information. Start with what customers need to know.
Your agent’s instructions
Helpful. Clear. Yours.
Answer from our approved sources. Keep your tone friendly and direct. If you aren’t sure, say so and offer to involve the team.
Your voice, in every answerSet the tone and expectations for customer conversations. Keep your knowledge useful and current.
Your inboxExample workspace
StatusCustomerConversation
Conversation context
Click a conversation to see the contextDamaged delivery
The customer shared order #1042 and a photo. A teammate reviews the request and confirms the next step.
Ready for your teamGive your team a shared place to assign, discuss and continue customer conversations.
Conversation topicsSample data
128customer conversations
MondaySunday
Product questions54
Orders & delivery42
Account help32
Review the conversations your team handles and spot where your information can improve.
A few things you might be wondering.
Can Avimora answer questions about my products?
AI Website uses the product and business information you provide to help visitors understand their options.
Can it promise a discount or change an order?
Pricing commitments and order changes require the right business process and human review. The website demo illustrates guidance, not autonomous purchasing or discounts.
Enterprise-grade security
Your business information, your customer conversations and the people who handle them deserve care.
Business boundaries
Keep customer information within the right organization.
Approved knowledge
Ground answers in the information your business provides.
Human judgment
Bring a person in for approvals and sensitive requests.
The world’s best customer experiences run on Avimora
Build AI agents that deliver exceptional support at scale — across chat, email, and voice.