Customer channels

Different channels.
The same care.

Bring website, email and Telegram conversations into your support workspace. Give your team one place to follow through.

Connected channelsYour workspace
WebsiteCustomer conversations✓
EmailCustomer conversations✓
TelegramCustomer conversations✓
One team. Ready to help.

Meet the customer.
Keep the conversation.

01

Website

Help visitors find answers and let your team pick up the conversations that need a person.

02

Email

Bring customer emails into the same support workflow as your other conversations.

03

Telegram

Keep Telegram requests in view alongside website and email support.

AvimoraYour AI agent

What can you do?

I can build, train, and deploy AI agents across your channels.

Message…

Build once and deploy everywhere

Create Agent

A few things you might be wondering.

Which channels can I connect?

Customer Support supports website, email and Telegram. AI Website provides customer-facing AI answers on your website.

What about WhatsApp or voice?

WhatsApp is coming soon. Voice, Instagram and Messenger are not currently advertised as available Avimora channels.

Does AI answer every channel automatically?

AI Website provides website answers. The shared workspace supports your team across website, email and Telegram, with optional AI assistance in early access.

Enterprise-grade security

Your business information, your customer conversations and the people who handle them deserve care.

Business boundaries

Keep customer information within the right organization.

Approved knowledge

Ground answers in the information your business provides.

Human judgment

Bring a person in for approvals and sensitive requests.

Read our security approach ↗

The world’s best customer experiences run on Avimora

Build AI agents that deliver exceptional support at scale — across chat, email, and voice.

AvimoraProduct walkthrough
01 / 04

Start with what you know.

Connect your website, product guides and approved policies. Give every answer a reliable foundation.

Instructions

You are an AI agent helping customers with inquiries and requests. Represent the company by providing friendly, efficient service. Listen carefully, understand their needs, and resolve issues with care.

Branding

Accent color

Procedure

  1. Greet customer, ask about return.
  2. Request order number or email.
  3. Use lookup_order for details.
  4. Confirm customer's return.
  5. Check return window eligibility.

Model

Guardrails

Avoid promising upcoming features or artist availability. Don't handle refunds; direct users to billing support or a human agent. Explain content availability varies by license.

Actions

Get invoices
Get slots
Retrieve products
Illustrative product walkthrough
01 Build