Planning the stay
Explain amenities, location and property information from your guest guide.
Travel & HospitalityA warmer welcome.
A warmer welcome.
At every moment.
Help guests understand your property, plan the practical details and reach your team when their stay needs a personal touch.
Avimora Your website
We arrive early. Can we leave our bags before check-in?
Your guest guide has the luggage storage policy. For an early check-in request, the front desk can confirm what is available.
Guest information A little clarity. A better next step.
Ask a question…
Illustrative conversationThoughtful answers for travel & hospitality. Your knowledge. Your voice. Your team.
Before arrival.
During the stay.
Here to help.
Arrival details
Help people find check-in instructions and understand your policies.
Personal requests
Route requests that need confirmation to the team looking after your guests.
+Travel & Hospitality creativeVisual coming soon+
Made for your customer momentsMake the answer
Make the answer
feel like you.
Connect the information that makes your business yours. Give people clear guidance, and give your team the context to make the next step personal.
Explore AI WebsiteStart with your business.
Make it your own.
Knowledge sourcesConnected
your-business.comWebsite pages✓
Product guide.pdfProducts and specifications✓
Support policiesApproved answers and next steps✓
A foundation for helpful answers
Connect your website, PDFs and business information. Start with what customers need to know.
Your agent’s instructions
Helpful. Clear. Yours.
Answer from our approved sources. Keep your tone friendly and direct. If you aren’t sure, say so and offer to involve the team.
Your voice, in every answerSet the tone and expectations for customer conversations. Keep your knowledge useful and current.
Your inboxExample workspace
StatusCustomerConversation
Conversation context
Click a conversation to see the contextDamaged delivery
The customer shared order #1042 and a photo. A teammate reviews the request and confirms the next step.
Ready for your teamGive your team a shared place to assign, discuss and continue customer conversations.
Conversation topicsSample data
128customer conversations
MondaySunday
Product questions54
Orders & delivery42
Account help32
Review the conversations your team handles and spot where your information can improve.
Enterprise-grade security
Your business information, your customer conversations and the people who handle them deserve care.
Business boundaries
Keep customer information within the right organization.
Approved knowledge
Ground answers in the information your business provides.
Human judgment
Bring a person in for approvals and sensitive requests.
A few things you might be wondering.
Can Avimora use our own business information?
Yes. Your website, product details, guides and approved policies are the foundation for the answers Avimora provides.
What happens when someone needs our team?
A person can continue the conversation in the shared workspace with the context they need. Your team handles approvals and exceptions.
Which channels can we use?
AI Website provides website answers. Customer Support brings website, email and Telegram conversations into one workspace. WhatsApp is coming soon.
The world’s best customer experiences run on Avimora
Build AI agents that deliver exceptional support at scale — across chat, email, and voice.